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Human ResourcesWEX, Inc Flexible Spending Accounts

Flexible Spending Account (FSA)

 

WEX, Inc
  • Member ID: Member's SSN
  • Customer Service Toll-Free Number: 866-451-3399
  • Customer Service Email: customerservice@wexhealth.com
  • Hours: Mon-Fri 9am-5pm EST
  • Fax: 866-451-3245
  • On February 26, 2021, Discovery Benefits rebranded as WEX, Inc. You can use the same login as before. The old website still works, however, you will be redirect to the new website, www.wexinc.com

Mailing Address:

Discovery Benefits
P. O. Box 2926 
Fargo, ND 58108-2926

IMPORTANT: 

  • On February 26, 2021, Discovery Benefits rebranded as WEX, Inc. You can use the same login as before. The old website still works, however, you will be redirect to the new website, www.wexinc.com
  • Deadline to apply for FSA reimbursement of expenses incurred for the Plan Year 2021 (January – December) with Discovery Benefits: March 31, 2022. For PY 2022, the deadline is March 31, 2023.

COVID-19 Relief for FSA Carryovers

  • Extend to 12 months the grace period for spending unused FSA funds for plan years ending in 2020 and 2021.  The grace period for 2021 ends December 31, 2022.
  • Allow participants in Health Care and Dependent Care FSAs to carry over unused balances from a plan year ending in 2020 to a plan year ending in 2021, and to carry over unused balances from a plan year ending in 2021 to a plan year ending in 2022. The rollover amount is determined after all expenses have been reimbursed for the plan year (after the run-off period or April 1). 
  • CARES Act was signed into law March 27, 2020 made several changes for the FSA Health Care Account (HCA) retroactive to January 1, 2020:    

    1) OTC Medicine will be eligible expenses without prescription.

    2) Menstrual care products are included as eligible expenses.

  • Failure to incur expenses within the plan year or to submit claims for reimbursement by the deadline will result in a forfeit of the balance of the account(s) per IRS regulation.
  • Rollover amount is not applicable for FSA Dependent Care Account. It is a use-it-or lose-it program.
  • Rollover amount will be forfeited upon termination of employment
  • Terminated employees are not eligible to receive funds rollover, it is forfeited. Terminated employees must submit FSA claim form within 90 days from the  last day of active coverage.  Your FSA Debit Card will be suspended.
  • FSA program is administered in accordance to the IRS tax codes.  Neither WEX, Inc(formerly known as Discovery Benefits) or FHDA has the authority to make any exception to this IRS rule. It is your responsibility to meet the deadline by serving appropriate documentation to WEX, Inc for claims adjudication.